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Jul 1, 2021

Self-awareness, like any muscle, can be built through discipline.In this episode, a leader learns two exercises to help build awareness of her thoughts and feelings.

The two exercises discussed in this episode are detailed in a PDF that we’d love to send you. Send us an email and we’ll send back the PDF. The PDF...


Jun 3, 2021

A new leader worries about having to become a dictator in order to meet her goals. She and her coach explore the challenges inherent in trying to be a truly democratic leader.

Core concepts in this episode:

  • When pressured, many leaders revert to giving orders.
  • People need time to feel safe speaking up to a new...


May 6, 2021

A leader, initially described to his coach as clueless, confronts a hard truth about himself. In the process, he gains a four-step tool to guide him through tough conversations.

Core Concepts in this episode:
To convey a tough message and maintain a positive relationship:
1. Start with a full-stop. Act, don’t RE-act....


Apr 1, 2021

This month’s coaching conversation explores ways to make feedback more palatable. The secret: sort the feedback you receive into three distinct categories.

Many ideas in this episode and last month’s episode are explained more fully in the book: ‘Thanks for the Feedback: The Science and Art of Receiving...


Mar 4, 2021

This month’s coaching conversation follows a client as he works to shrink his blind spot through feedback. He and Tom discuss lowering the barriers that stop us all from taking in feedback.

In the episode Tom mentions “Thanks for the Feedback” by Douglas Stone and Sheila Heen.

Tom also mentioned the PDF showing