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Sep 3, 2020

This month’s coaching conversation explores how leaders can foster psychological safety. Teams high in both safety and accountability enter a “Learning Zone” where high performance follows naturally.

In this month’s conversation, Tom and his client mentioned “The Checklist Manifesto” by Atul Gawande. His...


Aug 6, 2020

This month’s coaching conversation explores whether feedback should be given upwards in the first place. If so, are there ways to deliver upward feedback effectively?

In the commentary, Tom tells a story about the famous Marshmallow Test being debunked. Here's the column he mentions:


Jul 9, 2020

This month’s coaching conversation follows a client exploring a surprising use for video, plus a game of imagination.

The Marshmallow Test is explained in “Self-Awareness & Self-Management

Core Concepts in this episode:
Video provides distance that can help break old patterns.

Some people are highly agitated...


Jun 4, 2020

This month’s coaching conversation wrestles with the obstacles that arise when you try listening to people who think out loud – often at great length!

This month’s coaching conversation is wide-ranging. It includes a leader’s story about being buoyed by her team. She and Tom also swap answers to a favorite...


May 7, 2020

SHOWNOTES:
This month’s coaching conversation is with a leader who wants to keep strong connections despite the quarantine. She and Tom explore the barriers that make connecting over video so difficult.

Four essentials to attend to on video:

  • Angle
  • Lighting
  • Background
  • Sound

From Tom to you:

These difficult times can...