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Nov 2, 2017

Conflict is inevitable. But most of us were never taught the skills that would help us find our way through the dark corridors of this house called ‘Conflict.’ This month’s coaching conversation illuminates predictable patterns and practical tools to navigate successfully through Conflict House.

The book Tom references in this episode: "Difficult Conversations: How to Discuss What Matters Most" by Stone, Patton & Heen.

Related episodes this month are:
A Difficult Conversation
Disagree Agreeably
Getting Agreement
Repairing Damaged Relationships
Resolving Conflict

In the Tips archive is a category called "Relationship Building." Many episodes there have useful tools, too. Help yourself.